Tracklix

Privacy Policy

Effective date: March 24, 2026

1. Who We Are

Tracklix is operated by the Tracklix team. This Privacy Policy explains how we collect, use, and protect your personal information when you use our affiliate link management platform at tracklix.co.

2. Information We Collect

We collect the following categories of information:

Account information

When you sign up, we collect your email address and optional display name. Passwords are stored as one-way hashed values — we cannot read them.

Affiliate link data

Links, platform names, categories, and any other details you enter into Tracklix are stored to provide the Service.

Click analytics

When someone clicks one of your tracked links, we log: timestamp, referring URL, approximate country (derived from IP address), and device/browser type (from the user agent string). We do not store raw IP addresses after geolocation is resolved.

Billing information

If you subscribe to a paid plan, payment is handled entirely by Stripe. We store only a Stripe customer ID and subscription status — we never see or store your credit card number.

3. How We Use Your Information

  • To provide and operate the Service
  • To send transactional emails (account confirmation, password reset)
  • To process subscription payments
  • To display click analytics in your dashboard
  • To enforce plan limits and detect abuse
  • To communicate service updates or changes to these policies

We do not use your data for advertising, and we do not sell it to any third party.

4. Third-Party Services

We use the following third-party services to operate Tracklix:

  • Supabase — database and authentication infrastructure. Data is stored on Supabase servers (AWS us-east-1).
  • Stripe — payment processing for Pro subscriptions. Stripe has its own Privacy Policy.
  • Resend — transactional email delivery (password resets, account emails).
  • Vercel — hosting and serverless infrastructure. Vercel may log request metadata for performance and security purposes.

Each of these providers processes data only as necessary to provide their service to us, and is contractually bound to protect it.

5. Click Tracking and Your Visitors

When visitors click links on your public Tracklix page, we log basic analytics (timestamp, country, device type, referrer) to power your dashboard. Visitors are not required to create an account, and we do not track them across other websites. If you use Tracklix to collect data about visitors, you are responsible for ensuring your use complies with applicable privacy laws.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your data is removed within 30 days. Aggregated, anonymized analytics data may be retained longer for internal purposes.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your link data

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Security

We use industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and row-level security on our database so that users can only access their own data. No system is perfectly secure — if you believe your account has been compromised, contact us immediately.

9. Children's Privacy

Tracklix is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email or via the Service before material changes take effect. The effective date at the top of this page reflects the most recent update.

11. Contact Us

Questions or concerns about this Privacy Policy? Contact us at: [email protected]